Emotional Support Animal Protocol Evaluation

In the face of the "no pets allowed" rule, some people experiencing homelessness are utilizing the Fair Housing Act's protection of emotional support animals to keep their animals with them while obtaining shelter or housing. People with disabilities are within their rights to have a service or assistance animal at HUD funded shelters. Yet, many homeless service programs have not yet implemented service and assistance animal policies to be in compliance with the law.

As part of an ongoing effort to build understanding of how homeless service agencies can implement effective animal-friendly policies and protocols, My Dog is My Home will be evaluating the emotional support animal protocol of a large permanent supportive housing provider in Los Angeles. The evaluation will entail interviews and focus groups with both staff and clients, as well as a review of property management records.